Shipping and Returns

Shipping and Returns

SHIPMENTS:
The cost of packaging for transport shall be paid by the customer.  Shipments will be made by Futura’s preferred courier, we will however accept instructions from the customer of how goods shall be shipped if requested.

RETURNS:
Futura Electronics Ltd will issue a RMA (Return Material Authorization) number and only then shall the Purchaser return product and only such product that Futura Electronics Ltd has agreed to take back.

Upon receipt of returned product, Futura Electronics Ltd will carefully check these items and only credit such product that is suitable for resale, a credit note will be issued for such product.